Bug Reports

Here you can find Bug Reports for SOS and file your own reports. We have the following Bug Categories: Characters, Crashes & Disconnects, Gameplay, Helicopter, Loot, Menus & UI, and Other.

To make your bug report most useful, please include as much of the following as possible: the game version number, a detailed description of the bug, what you would have expected to happen if the bug wasn’t present, PC specs, and a screenshot. Finally, if you have any idea on how we could reproduce the bug ourselves, let us know the steps we should take in order to do so. Thank you!

While we can’t guarantee any specific timelines, we will respond to every report that gets at least 20 votes. Note that this threshold will change over time as SOS grows and evolves.

Do you have a bug to report? Be as descriptive as possible.

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  1. Alpha-Beta Shirts don't save after exiting a game.

    I know there has been a previous ticket entered on this already where it says the problem has been fixed, but I seem to still be having the issue. I haven't really tried the blue alpha-beta shirt, but I know for a fact that there is still an issue with the red alpha-beta shirt resetting to default after a game ends.

    1 vote
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      0 comments  ·  Characters  ·  Flag idea as inappropriate…  ·  Admin →
    • There's a bug where if you're hit while on the cable and you lose your relic, you can no longer use your items in your inventory.

      https://clips.twitch.tv/TubularPlausibleLadiesSSSsss
      There's a bug where if you're hit while on the cable and you lose your relic, you can no longer use your items in your inventory.

      1 vote
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        0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
      • "MSVCP120.dll is missing" error.

        For some reason, I get an error message saying that "The program can't start because MSVCP120.dll is missing from your computer. Try reinstalling the program to fix this problem."

        I have not had this problem before, but for some reason, now it decides to be this way.

        The thing is, SOS still runs for some reason, and I can play fine, but ever since this message has popped up every time I run the game, I tend to have these weird moments where I seem to just kinda teleport, though maybe this is an internet issue. I'm not sure on…

        1 vote
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          0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
        • No menu bag

          When the game startes there is no menu

          1 vote
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            0 comments  ·  Menus & UI  ·  Flag idea as inappropriate…  ·  Admin →
          • Hupia hit box blocking

            After a hupia dies its hitbox still remains the air above the hupias corpse blocks weapons from going over the body please fix this if you need to contact me to explain more I'm in the discord.

            2 votes
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              1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
            • Big Hupia Rendering Bug

              The big hupia, also known as, the black hupia, has a render glitch. I'm playing on the lowest settings and on a bad PC, so things only render 100% when theyre right in front of me. The big hupia has "2 more limbs" which connect its arms with its skirt when it is not fully rendered. They look very weird and kinda disturbing, I hope it gets fixed soon!

              1 vote
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                0 comments  ·  Characters  ·  Flag idea as inappropriate…  ·  Admin →
              • Revive people no longer visible on map...

                When the dead people r revived they r no longer visible on map for the viewers u have to click on watch next char** to watch them..

                1 vote
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                  0 comments  ·  Menus & UI  ·  Flag idea as inappropriate…  ·  Admin →
                • floating idol underworld

                  Playing around 20:00 MST on 2/18
                  Found a floating Idol that you couldn't pick up
                  2 players could see it a 3rd could not
                  See screen shot

                  1 vote
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                    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
                  • Crash when hitting escape to open menu

                    No idea what how it happens, maybe it overloads it or something, cause it crashes the same way overwatch does for me after i had my GPU overclock running, and forget to turn it off.

                    It's seemingly random too, sometimes it pauses fine, sometimes it crashes, sometimes it doesn't. It's happened since alpha too.

                    i have geforce asus 1070 strix oc edition
                    i7 4790k
                    14gb ddr3 ram
                    samsung ssd

                    1 vote
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                      0 comments  ·  Crashes & Disconnects  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1 vote
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                        0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
                      • Radio sound problems

                        So, I have a weird bug while using radio, I'm having a clue that this could be a connection issue but I can be wrong.
                        So for example. I have 2 player in my team (3 in total, including me, for Example Me, Bob and Steve).
                        We using same radio channel (for example 77).
                        So, sometimes, I'm having trouble hearing Steve that far away from me through MY radio. But if my teammate Bob, having same radio channel on, come close to me, I can hear Steve talking through Bobs radio clearly. I'm still don't understand how it occurs. Sometimes…

                        1 vote
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                          0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                          • Stuck Spot Outside Eagle Camp

                            Was having a really good game, got a gun, a flare, even a grenade. I started heading for eagle camp when i got stuck on this.... rock? cliffside? either way i hate it.

                            1 vote
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                              0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
                            • turtle tree stuck

                              Thank you so much, winning 1-2 points per match and losing 5 because i got stuck on this tree, and this is the 3rd time i got stuck on a tree plus losing #1, this discourages playing

                              2 votes
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                                0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
                              • Underworld explosive bug

                                Tried to open underworld, and I couldn't, but my teammate could? https://clips.twitch.tv/HealthyTriumphantBulgogiYouDontSay

                                1 vote
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                                  0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
                                • weapon stuck in hands

                                  Had an issue were a weapon was stuck in my hand screen shots shows im unarmed, have papaya and in map view but always my knife is showing up only way to fix this was to throw my knife away.

                                  2 votes
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                                    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
                                  • The Clackers clothes look torn from a distance.

                                    The Slacker will look like he got in a fight with a Cheetah if viewed from a distance.

                                    1 vote
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                                      0 comments  ·  Characters  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Survived yet my survival went down?

                                      I did not leave a game early before this.
                                      Sometimes it stayed the same.

                                      2 votes
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                                        1 comment  ·  Menus & UI  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Serious Audio Problem w/ Solution

                                        SOS has always worked for me without issue. I recently reinstalled Windows and I developed a very strange audio problem after reinstalling SOS.

                                        My computer audio worked. SOS audio appeared to be working, though very important audio was not working in-game: Hupia screams, footsteps on some types of floor, and the sound when someone is rotating the wheel to open the relic camps.

                                        After troubleshooting, I finally found the solution to the problem. I had to install an updated driver for my chipset, Intel 8/C220 Series Chipset. After installing this the sound was back to normal.

                                        Device name: Chipset Intel…

                                        1 vote
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                                          1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Stuck on a tree.

                                          While engaging into a gunfight stuck on a tree. Left there to get fully infected and die. It's not far away from temple of birds. Or how the hack you call it now. (Tranquility right). I'm attaching screenshot of the exact map position and ingame view.

                                          2 votes
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                                            2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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