Bug Reports

Here you can find Bug Reports for SOS and file your own reports. We have the following Bug Categories: Characters, Crashes & Disconnects, Gameplay, Helicopter, Loot, Menus & UI, and Other.

To make your bug report most useful, please include as much of the following as possible: the game version number, a detailed description of the bug, what you would have expected to happen if the bug wasn’t present, PC specs, and a screenshot. Finally, if you have any idea on how we could reproduce the bug ourselves, let us know the steps we should take in order to do so. Thank you!

While we can’t guarantee any specific timelines, we will respond to every report that gets at least 20 votes. Note that this threshold will change over time as SOS grows and evolves.

Do you have a bug to report? Be as descriptive as possible.

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  1. title on main menu

    Why i not have titles on main menu?

    2 votes
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      2 comments  ·  Menus & UI  ·  Flag idea as inappropriate…  ·  Admin →

      Hi Fabrício Rodrigues,

      Your issue is indeed related to the resolution.

      Our QA team has reproduced your issue and entered it into the database for the Devs to check out.

      Thanks for letting us know!

    • Glitching into a tree.

      My friend and I glitched into a tree and couldn't get out/moved.
      Was forced to d/c.
      Clip here: https://clips.twitch.tv/ArborealHonestNarwhalKappaPride

      1 vote
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        0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
      • 1 vote
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          0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
        • 1 vote
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            0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
          • 2 votes
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              1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

              Hey Anon,

              Thanks for reporting this issue to us, and thanks for the screenshot!

              Our QA team has reproduced your issue and entered it into the database for the Devs to check out.

              If you notice any other issues, please let us know!

              Thanks, and we hope you’re enjoying the game!

            • Relic monster stuck

              Made a relic monster to leap on a cliff and he got stuck there. (when I killed it, relic dropped down. Yet had to use my pistol.
              https://youtu.be/JTQqmyADWQw

              2 votes
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                0 comments  ·  Characters  ·  Flag idea as inappropriate…  ·  Admin →

                Hey The_Chiprel,

                Thanks for reporting this issue to us, and thanks for the video!

                Our QA team has reproduced your issue and entered it into the database for the Devs to check out.

                If you notice any other issues, please let us know right away!

                Thanks, and we hope you’re enjoying the game!

              • Character stuck

                I got stuck between a rock and sign post i had to leave the game because there was nothing i could do about it,

                1 vote
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                  0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

                  Hey Shakan,

                  Thanks for reporting this issue to us, and thanks for the screenshots – they help!

                  Our QA team has reproduced your issue and entered it into the database for the Devs to check out.

                  If you notice anything else, please let us know!

                  Thanks, and we hope you’re enjoying the game!

                • 2 votes
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                    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

                    Hey aventura,

                    Thanks for reporting this issue to us!

                    Our QA team has reproduced your issue and entered it into the database for the Devs to check out.

                    If you notice any other issues, please let us know – and thank you for attaching screenshots, they helped!

                    We hope you’re enjoying the game!

                  • Bugged Area between tent and rock, nearby eagle camp.

                    Player gets stuck between the outer-side of a tent, and the rock wall. https://clips.twitch.tv/StylishRelentlessLionGivePLZ

                    2 votes
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                      0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

                      Hey 1Rival,

                      Thanks for reporting this to us!

                      Our QA team has reproduced your issue and entered it into the database for the Devs to check out.

                      If you notice any other bugs, please, do not hesitate to continue reporting them!

                      Thanks, and we hope you’re enjoying the game!

                    • Can't grab relic at cradle

                      Found a relic (I didn't kill the hupia) at cradle but couldn't grab it.
                      https://clips.twitch.tv/HeadstrongInnocentJaguarThunBeast

                      2 votes
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                        0 comments  ·  Loot  ·  Flag idea as inappropriate…  ·  Admin →

                        Hey Coni,

                        Thanks for reporting this issue to us!

                        Our QA team has reproduced your issue and entered it into the database for the Devs to check out.

                        Thanks for letting us know, and we hope you’re enjoying the game!

                      • 2 votes
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                          0 comments  ·  Menus & UI  ·  Flag idea as inappropriate…  ·  Admin →
                        • Low fps gtx 1060 6gb

                          Why my fps are just 30 or even lower?
                          CPU: amd x4 950 quad core 3.5 ghz
                          Video: gtx 1060 6gb
                          Ram: 8gb ddr4
                          OS: windows 10 pro 64-bit

                          1 vote
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                            1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

                            Hey Yukino,

                            Thanks for reporting this issue to us!

                            Our QA team has reproduced your issue and entered it into the database for the Devs to check out.

                            If you have any more information (a video of the issue, etc.), please do not hesitate to provide it!

                          • 4 votes
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                              1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                            • 2 votes
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                                3 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

                                Hello again Bambi,

                                Thanks for your response!

                                Our QA team has reproduced your issue and entered it into the database for the Devs to check out.

                                Thank you for your reply, and thanks to you too, Araxis, for the video – it helped us get the timing on this issue.

                                If you notice anything else, please, do not hesitate to let us know!

                                Hope you’re enjoying the game!

                              • 1 vote
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                                  1 comment  ·  Crashes & Disconnects  ·  Flag idea as inappropriate…  ·  Admin →
                                • 3 votes
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                                    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Bugs from today

                                    For the devs for today. NO CRASH <3 server connection was much better for me, still a few spikes but I wasn't complaining considering yesterday. Its not an amazing connection for me... yet ;)

                                    visual:
                                    -holding wrong item glitch still there
                                    -finger guns
                                    -couldn't see relic on friends back, but he left a trail
                                    -relic then became stuck on his hand but only for me, no one else
                                    -falling woosh slide
                                    -player had axe through her hand in ending scenes

                                    2 votes
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                                      1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hi MizIzy,

                                      We’ve reproduced several of your issues, and have put them in the database for the devs to check out.

                                      However, we’d like more information on this issue so that we can investigate further: “finger guns”
                                      - Are you referring to the “Deuce” gesture, or an invisible held gun?
                                      - Did this issue occur your you, or were you watching someone else?
                                      - Did it happen while the gun was being aimed, and/or in conjunction with another action, such as gesturing?

                                      Thanks for sending these our way!

                                    • Stuck in tree near Tranquil Temple

                                      Standing near this tree gets you stuck, you can't use the unstuck command either. AI also get stuck there.

                                      3 votes
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                                        1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Punching glitch

                                        After I punch with my bare hands my character would still be in a punching animation or action after I punched.

                                        2 votes
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                                          1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Red smoke.

                                          Playtest (01/17). I could see the red smoke from the flare through the mountains and trees.

                                          1 vote
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                                            0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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