Bug Reports

Here you can find Bug Reports for SOS and file your own reports. We have the following Bug Categories: Characters, Crashes & Disconnects, Gameplay, Helicopter, Loot, Menus & UI, and Other.

To make your bug report most useful, please include as much of the following as possible: the game version number, a detailed description of the bug, what you would have expected to happen if the bug wasn’t present, PC specs, and a screenshot. Finally, if you have any idea on how we could reproduce the bug ourselves, let us know the steps we should take in order to do so. Thank you!

While we can’t guarantee any specific timelines, we will respond to every report that gets at least 20 votes. Note that this threshold will change over time as SOS grows and evolves.

Do you have a bug to report? Be as descriptive as possible.

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  1. Flickering green tint on Nvidia gtx105ti

    Everytime I start the game I get a flickering green tint on my screen, I've uninstalled and reinstalled 3 times same thing, windowed fullscreens doesn't help, no other games are doing this. Haven't been able to play at all due to this issue

    1 vote
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      1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    • Exploit Spot in Underworld Temple

      There is a spot in Underworld temple you can stand to attack the Relic Hupia without taking damage. It is in the back room where the second Relic Hupia is found. Just jump up on the circle area and he runs to you and doesn't attack you.

      3 votes
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        0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

        Hello,

        Unfortunately, our QA team has not been able to specifically reproduce your issue. Are you able to provide any further information such as:
        - Match type (duo, custom, queue)
        - A screen capture or video

        Thank you!

      • Speed Bug after Revive my defibrillator

        I got revived by a player and all my animations and abilities were faster.
        I could walk, run, punch and open crates within seconds.

        https://clips.twitch.tv/HeartlessOilyPuppyStoneLightning

        3 votes
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          2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
        • Sometimes I get this bug where I am unable to do anything.

          When the lobby starts, and I'm trying to do some silly opening, I'll try to do an emote, and the emote won't stick, so I know going in game, I am going to be broken. Once the game loads, I am unable to block, attack, eat, shoot, etc. I can literally only grab items, and run around the map.

          In order for me to get the bug to go away, I have to close completely out of the game, cause it will continue into the next game, weirdly.

          Just a heads up!

          2 votes
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            1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
          • Random server side death

            Randomly (twice this has happened) i'm with a team of three and i'm near another team member and me and them just fall over and die at the EXACT same time, my third team member acted confused each time saying "Wait what the ****?" and "Wait what happened?! (long pause) Dude..my entire team just died at the same time." Also i'm not sure if this happened but when me and my team member died the first time it was just him and one other guy left, not sure but it may have killed everyone else left alive in the server.

            1 vote
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              0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
            • Axes going through hupias, picking up items but they dont end up in inventory, they just dissapear

              Axes going through hupias, picking up items but they dont end up in inventory, they just dissapear

              1 vote
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                1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
              • Items falling through ground in the highlands west of underground

                Items fall through the floor in the area at the top of the ramp toward the west of underground explosive entrance.
                I have a clip from my stream as to show where it is I'm talking about (also, there's a bit of Z-fighting in the rocks there, too).
                I suspect ground collisions are simply just under the grassland(I should have tested the rock area, in hindsight), but the sand path down the middle just on the incline has collisions.

                https://clips.twitch.tv/CrypticSincereAxeSwiftRage
                If you want full context, you can click "watch full video" and back up to about 1:13:20 when I first…

                1 vote
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                  0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi Shakeplays,

                  We’ve investigated the area where the issue occurred, and have been unable to reproduce it so far.

                  We’d like to investigate your issue further, but need more information.
                  - How did the other player die / what were they killed with?
                  - Were the other players’ items seen at any point before they disappeared?

                  Any other information you can think of would be helpful as well.

                  Thanks for reporting this, and for the provided video!

                • Weapon bugged into fists

                  I'm not sure what causes it but your items can get bugged to where you will see them when you switch to your fists and you are not able to punch open anything. In order to fix it, you must throw down the item in question and pick it back up. https://clips.twitch.tv/PrettySpinelessDillUWot <-- short clip of it happening on stream and what I do to fix it. You can also see the bugged weapon/item in the top right of your vision when you go to throw something.

                  1 vote
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                    2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

                    Hi Jenn,

                    Thanks so much for reporting this bug and providing a video.

                    Unfortunately we’ve been able to reproduce the issue so far.
                    Do you recall what you were doing immediately before the issue occurred?

                    Thanks again, and hope you’re enjoying La Cuna island!

                  • Can't go over 50% resolution scale or game crashes.

                    The game ran great on Epic graphics settings during beta, i haven't changed anything on my end, now i cant go over 50% resolution scale, or I crash from not enough video memory, even on the lowest settings.

                    2 votes
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                      1 comment  ·  Crashes & Disconnects  ·  Flag idea as inappropriate…  ·  Admin →
                    • Pillar not breaking and papaya glitched in hand when not equipped

                      https://youtu.be/C9s-TzsT8i0

                      What the title says, I tried to break the pillars, I successfully broke one, and got a hit on another, but they just didn't break fully. Also a side thing is that the papaya was glitched in my hand even when I didn't have anything equipped. Also after I recorded that, I tried throwing a knife and the papaya was on my screen just stationary for a bit.

                      2 votes
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                        1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
                      • Switching from grenade to pistol makes your pistol invisible in your hand, but not to other contestants.

                        I don't know if this works on other pistols, but it makes the Schnauzer invisible to yourself. Works with all grenades as far as I know.

                        1 vote
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                          1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
                        • Wrong item in hands.

                          A player I went to spectate had their character model holding a Skull regardless of what they were using, so it showed a Skull instead of a gun or a medkit.

                          https://clips.twitch.tv/FineMildChimpanzeeMrDestructoid

                          Game version 5.43878.0

                          2 votes
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                            3 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

                            Hello,

                            Unfortunately, our QA team has not been able to specifically reproduce your issue. Are you able to provide us with any further information about your experience, how often you were moving between characters as a spectator, how long did you stay on a single character, how far from your character’s body was the character you spectated first?

                            Thank you!

                          • Thrown Weapon Vanished

                            The other day, I threw an axe at a Hupia and it just vanished... Stopped existing.

                            https://clips.twitch.tv/TangibleHelpfulSamosaLitFam

                            Game Version 5.43878.0

                            1 vote
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                              0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

                              Hello,

                              Unfortunately, our QA team has not been able to specifically reproduce your issue. Are you able to provide us with any further information about your experience, such as other times when this issue could have happened, your PC specs or what you did just before your item disappeared in the video?

                              Thank you!

                            • 2 votes
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                                2 comments  ·  Characters  ·  Flag idea as inappropriate…  ·  Admin →
                              • can't hand out relics

                                This clip says it all. She was handing out the relic and we couldn't pick it up.

                                https://clips.twitch.tv/PiliablePrettyMeerkatBleedPurple

                                2 votes
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                                  1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hi Anonymous!

                                  Unfortunately, we haven’t been able to reproduce this issue. If you have any more useful information, please feel free to reach out and let us know.

                                  We do appreciate you submitting this for our attention! Thanks and hope to see you next time on SOS!

                                • Fame Win Disappeared

                                  As you can see in the clip I have a Fame Win. And if you look at the later clip I have 0. I'm not sure how this is.

                                  https://clips.twitch.tv/ArbitraryBlatantFungusPunchTrees - 1 Fame Win
                                  https://clips.twitch.tv/TastySmilingKiwiStinkyCheese - 0 Fame Wins

                                  You can also check my current Fame Wins - It still says 0

                                  1 vote
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                                    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hey there Michael!

                                    Sorry you “lost” all your Fame! Unfortunately, we haven’t been able to get this to happen on our end. If you ever see this again in the future, or if you have anything else that might help us track it down, don’t hesitate to get back to us!

                                    Thanks for playing, hope to see you again soon.

                                  • I jumped on the rope but I couldn't jump off it.

                                    This happened on 5 Nov and my username is BarelyInfected

                                    1 vote
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                                      1 comment  ·  Helicopter  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Relic disappears after shooting someone off the rope

                                      At the end of a match, I shot and killed a guy off the rope but when I went to go pick up the relic, it wasn't there. All his other loot was there but I could not find the relic anywhere in the area.

                                      The extract location was near Underworld Temple in the water area. Since the area was so open, I expected to be able to find the relic somewhere there but I just could not find it and when I went into spectator to see if I missed something, I still couldn't find it.

                                      1 vote
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                                        1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hello Whiteline,

                                        That sounds very frustrating indeed! We’re still keeping our eyes open, but sadly we haven’t been able to get this on our end. If you ever come across this issue again, or if you have more information/media that you think could help us, please let us know!

                                        Hope to see you back on La Cuna!

                                      • 4K Giltches

                                        The 4K resolution seems to flicker or glitch and blackout for a second here and there. I tested all graphics modes. Even though my rig will run Epic. HD runs smoothly on Epic. I have a GTX 1080ti 11G Card with an i97900x cpu and Rampage VI Mainboard and 3600Mhz DDR3. It should run fine with 4K like Forza 7 does.

                                        1 vote
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                                          1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Player running in place while dead animation.

                                          Alpha.4.41763.0

                                          GTX 980
                                          i7-4790k
                                          32GB RAM

                                          When I died, my character model was running, in place, where I died and was missing his head. This was a weird thing. I didn't actually notice this when I was playing. It is also the first time I have noticed it happen. I would think that the character model would not do this, and instead just promptly fall to the ground. Not a big problem though, but I felt that it should be reported regardless.

                                          https://clips.twitch.tv/BrainyPlayfulJayMau5

                                          1 vote
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                                            1 comment  ·  Characters  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi Ozaryk,

                                            Unfortunately we’ve been unable to reproduce your issue.
                                            We will keep an eye out for it. In the meantime, if you have any more useful information on this issue, please don’t be afraid to reach out.

                                            Thanks for the video, and hope you enjoyed the Alpha!

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